HelpFaq

Frequently Asked Questions

When are you launching?

We’re hard at work behind the scenes, and while we don’t have an exact launch date yet, we’re gearing up for the big reveal in the coming months. Once our newsletter is live, subscribe to stay in the loop and be the first to know when we launch!


What is Snapshot for?

PlavoSnapshots allows you to capture legally admissible web evidence while keeping you out of the chain of custody. With affidavits that ensure no tampering, you’ll get reliable captures complete with metadata to preserve the integrity of your evidence.


Can I use PlavoPro and PlavoSnapshots together?

Absolutely! You can seamlessly use Snapshots within PlavoPro for a fully integrated experience. Alternatively, if you only need the PlavoSnapshot feature, it’s available on its own for your convenience.


Will you have monthly payment plans?

Yes, we’ll offer flexible monthly payment plans to suit your needs.


Who will you be for?

Plavo is built for forward-thinking legal professionals who want to leave the bulky trial binders behind and embrace a streamlined, tech-driven approach to managing cases. Whether you’re a solo practitioner or part of a small firm, our tools are designed to enhance your workflow and empower you to work smarter, not harder.


How do I give feedback?

We love hearing from our users! If there’s something you love, something you think could be better, or if you have an idea for a feature you’d like to see, drop us a message at info@plavopro.com. We’re all ears!


Is PlavoPro secure?

Absolutely. Plavo is committed to the highest standards of data security and privacy. Your information is protected with encryption and compliance with relevant laws and regulations. We take your security seriously so you can focus on what you do best.


Can I access PlavoPro on mobile devices?

Yes, mobile access is in the works! We’re actively developing a seamless mobile experience, so you’ll soon be able to manage cases, communicate with clients, and capture evidence from anywhere. Stay tuned!


What kind of support do you offer?

We offer comprehensive customer support to help you make the most of Plavo. Whether you have a question or need technical assistance, our team is here to assist you every step of the way. Plus, our Help Center is always available with detailed guides, FAQs, and troubleshooting tips to support you around the clock.


What if my law firm doesn’t want to use AI?

If AI isn’t right for your firm, no worries! PlavoPro is fully customizable, allowing you to either reduce AI’s role or remove it entirely from your workflow. You can still take full advantage of all the other powerful features without incorporating AI. The choice is yours to make.