PoliciesTerms of Use

Terms of Use

Last Updated: November 25, 2024

These Terms of Use (“Terms”) govern your use of the Plavo LLC platform (“Service”). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our Service.

1. Service Description

1.1 Platform Overview:

Plavo LLC offers a legal case management system, including but not limited to tools such as:

  • Document management
  • Billing
  • Task management
  • Client portals
  • Screenshot feature for legal discovery purposes
  • Case Argumentation

Please see our features page for more information. The platform is designed for law firms and legal professionals.

1.2 Specific Features:

  • Document uploads
  • Case management and tracking
  • Calendar and task lists
  • Screenshot capture of web pages
  • Client portal for document sharing
  • Internal messaging system
  • Integration with payment processors (Stripe) and cloud storage (DigitalOcean)

1.3 Usage Restrictions:

You may not use the Service for any unlawful purpose, including but not limited to:

  • Scraping content or data from the platform
  • Engaging in illegal activities such as fraud or harassment
  • Unauthorized selling of leads or data

2. Account Requirements and Management

2.1 Account Creation:

To access and use the Service, you must create an account on our website. You are responsible for providing accurate information and maintaining the confidentiality of your login credentials.

2.2 Account Suspension/Termination:

We may suspend or terminate your account for violations of these Terms, unlawful activities, or prolonged inactivity.

3. Payment and Subscriptions

3.1 Pricing:

Our Service operates on a subscription-based pricing model, billed monthly. Pricing details are available on our website.

3.2 Refunds:

Refunds may be issued on a case-by-case basis. Please contact our support team for any refund inquiries.

3.3 Trial Period:

We may offer a free trial period at our discretion. Trial terms will be communicated clearly at the time of registration.

4. User Responsibilities and Restrictions

4.1 Prohibited Behavior:

You agree not to:

  • Harass, abuse, or harm others
  • Misuse client data or violate data privacy laws
  • Engage in unauthorized access to other users’ accounts or data

4.2 Third-Party Content:

Users may upload documents or content to the platform. You must ensure that any third-party content uploaded:

  • Does not infringe on intellectual property rights
  • Does not violate privacy laws
  • Has proper rights and permissions for use

5. Intellectual Property

5.1 Ownership of Data and Content:

While you retain ownership of the content you upload to the platform, Plavo LLC has the right to store and process your data to provide services. Ensure all uploaded content complies with intellectual property laws.

5.2 Use of the Platform:

By using the platform, you are granted a limited, non-exclusive, non-transferable right to access and use it for legitimate business purposes. Reverse-engineering, copying, or unauthorized use is prohibited.

6. Liability and Indemnification

6.1 Limitation of Liability:

To the maximum extent permitted by law, Plavo LLC is not liable for damages resulting from:

  • Use or inability to use the platform
  • Data loss
  • System downtime
  • Breach of confidentiality

We recommend backing up important data regularly.

6.2 Indemnification:

You agree to indemnify and hold harmless Plavo LLC, its affiliates, and employees from claims, damages, or losses arising from your misuse of the platform or violation of these Terms.

7. Privacy and Security

7.1 Data Collection:

We collect personal information (names, email addresses, payment details) and case-related data to provide services.

7.2 Security Measures:

We implement industry-standard security measures, including encryption, secure access controls, and regular audits.

7.3 Data Retention:

Data is retained for up to 30 days after account termination unless required otherwise by law or our Privacy Policy.

8. Dispute Resolution

8.1 Jurisdiction:

These Terms are governed by the laws of Florida. Legal disputes are subject to the jurisdiction of the state and federal courts in Florida.

8.2 Arbitration:

If a dispute cannot be resolved informally, it will be settled through mediation, followed by binding arbitration if necessary.

9. Third-Party Services or Integrations

9.1 Subprocessors and Partners:

We work with third-party providers like Stripe (payments) and DigitalOcean (data storage). By using the Service, you consent to our use of these subprocessors.

9.2 External Links:

Our platform may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites.

10. Amendments

10.1 Changes to Terms:

We may update these Terms at any time. Material changes will be communicated via email or in-platform notifications. Continued use of the platform after changes implies acceptance of the updated Terms.

Terms & Conditions