Privacy Notice
Last Updated: November 25, 2024
At Plavo LLC, we are committed to protecting your privacy and ensuring compliance with applicable privacy laws. This Privacy Policy explains how we collect, use, and protect your information when you use PlavoPro.
Information We Collect
Personal Data
Includes, but is not limited to:
- Name, email address, and contact details.
- Billing information.
- Data related to legal case management entered into our system.
Usage Data
May include:
- IP address, browser type, and device type.
- Information about your interaction with our platform (e.g., pages visited, features used, time spent).
Health-Related Data (PHI)
For legal matters involving healthcare (e.g., personal injury or medical malpractice):
- Protected Health Information (PHI) is managed in compliance with HIPAA standards.
How We Use Your Information
We use your information to:
- Provide and manage features of the PlavoPro platform.
- Communicate about account updates, product improvements, and support.
- Process payments and billing matters.
- Ensure compliance with legal requirements, including PHI management.
Data Sharing and Disclosure
We do not sell, rent, or lease your information. However, we may share it in the following circumstances:
Service Providers
Third-party service providers (e.g., cloud hosting, payment processors) may process your data. These providers are required to safeguard your information.
Legal Compliance
We may disclose information when legally required, such as in response to subpoenas or legal processes.
How We Protect Your Information
We implement industry-standard security measures, including:
- Encryption: Data is encrypted at rest and in transit to protect against unauthorized access.
- Access Control: Strict controls ensure only authorized users can access PHI.
- Regular Audits: Continuous monitoring and audits maintain data integrity.
HIPAA Compliance
We are committed to HIPAA compliance, ensuring the secure handling of PHI:
- Business Associate Agreement (BAA): Signed with clients managing PHI, binding both parties to HIPAA standards.
- Audit Trails: Detailed logs of PHI-related actions for transparency and accountability.
- Breach Notification: Affected users are notified within 30 days of any PHI breach.
Florida Information Protection Act (FIPA) Compliance
To comply with FIPA, we implement:
- Reasonable Security Measures: Protecting data from unauthorized access or modification.
- Breach Notification: Affected individuals are notified within 30 days of a data breach.
User Rights and Choices
As a user, you have the right to:
- Access: Request a copy of personal information we hold.
- Correction: Update inaccuracies in your data.
- Deletion: Request deletion of personal data, subject to legal obligations.
- Opt-Out: Unsubscribe from marketing communications.
Cookies and Tracking Technologies
Our platform uses cookies to:
- Analyze platform usage and improve features.
- Recognize you upon return visits.
You can adjust cookie settings in your browser, though disabling cookies may impact functionality.
Children’s Privacy
Our platform is not intended for children under 13. We do not knowingly collect their data. If inadvertently collected, it will be deleted.
For cases involving minors, ensure compliance with relevant legal and regulatory requirements.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated Effective Date. Regular review is encouraged.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at info@plavopro.com